What is HERM-E?
HERM-E (Helpful, Efficient Resource for Members – Everywhere) is the Michigan Dental Association’s new AI-powered assistant. It’s here to help Michigan dentists, dental students, and the wider dental team quickly find answers, connect with MDA resources, and get support 24/7.
What can HERM-E help me with?
- Navigating MDA programs, benefits, and services.
- Finding CE opportunities and event information.
- Understanding membership options and renewal details.
- Accessing practice management and HR resources.
- Learning about leadership and volunteer opportunities.
- Discovering tools for students and early-career dentists.
- Connecting you with the right MDA staff or resource when more detail is needed.
How do I use HERM-E?
Just type your question into the chat box — no special commands needed. The clearer your question, the better HERM-E can guide you.
What if HERM-E doesn’t understand my question?
- Try rephrasing or keeping it shorter.
- Use keywords like “renewal,” “CE,” or “leadership.”
- If it can’t answer, HERM-E will point you to an MDA staff contact or resource.
Is my information secure when I use HERM-E?
Yes. HERM-E follows MDA’s privacy standards and does not share your personal information.
Who can use HERM-E?
HERM-E is available to Michigan dentists, dental students, and dental team members — anyone connected to Michigan’s dental community.
Are there limits to what HERM-E can do?
Yes. HERM-E is designed to provide information about MDA resources and programs. It’s not a substitute for professional legal, financial, or clinical advice. For complex matters, it will connect you to the right person at MDA.
How is HERM-E kept up to date?
We regularly train HERM-E on the latest MDA programs, benefits, and resources to ensure the information is current and accurate.
Who do I contact for further help?
If HERM-E can’t answer your question, you can reach the MDA directly at 517-372-9070 or email [email protected].